Does an apartment complex with a clearly posted "no pets" policy need to allow tenants with service animals?
This is a very common question in real estate and something that every real estate professional should know. This issue arises almost daily in conjunction with condominium rules and regulations, apartment complex rules, and generally to all rental housing, many of which have "no pets" policies.
The answer is, yes. A service animal is not a pet. Federal fair housing laws require property manages and landlords to modify their "no pets" policies to allow the use of a service animal by a person with a disability. This does not mean they must abandon their "no pets" policies altogether but simply that they must make an exception to their general rules for service animals. This is considered a "reasonable accommodation" under the Fair Housing Act.
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